We aim to be transparent about how we handle data, especially personal data and our clients’ data. Transparency includes disclosing, via this page, the suppliers we use to help us deliver our services.
Whilst working for us, these organisations may process personal data controlled by our clients as well as by ourselves. If they do so, they are acting as processors* and/or sub-processors for our clients or us.
We have suitable contracts with all our suppliers who act on our instructions at all times. They will not use, share, or retain client personal data for any purposes other than those necessary for the provision of our services. In most cases, the data processed is not only encrypted ‘in motion’, but also ‘at rest’, making it incomprehensible to our processors and its compromise or disclosure by them impossible.
* Processor is the term used in UK and EU data protection legislation, but these organisations are sometimes referred to as data processors.
wdt_ID | Processor | Country (Processing Country) | Nature of Processing | Personal Data Types | Data Subject Categories | Security Notes |
---|---|---|---|---|---|---|
1 | Apple Inc | USA (Various) | Cloud file storage, address book, calendar | Contact details | Exigia, clients and suppliers | Encrypted (SSL) connections and data at rest, passwords and two-factor authentication |
2 | Blue Flame Digital Solutions | Jersey (UK) | Remote and automated website management | Exigia contact details | Exigia only | Encrypted (SSL) access and passwords |
3 | Giganet Limited | UK (UK) | Internet and telephony supplier | Automated information such as IP address, operating system, and type of device, timestamps, network traffic | Exigia only | Router protected by password (not default) and firewall |
4 | Host Lincoln t/a Jolt | UK (UK) | Web hosting and related services | Contact details, IP addresses | Clients and other data subjects supplied by clients | Website traffic is encrypted via SSL and/or SFTP connections, access passwords and two-factor authentication for administration |
5 | HSBC plc | UK (UK) | Banking services | Banking and contact details | Exigia, clients and suppliers as payees | Encrypted (SSL) connections, passwords and two-factor authentication |